Ways to Pay
We can take payment over the phone between the hours of 8:30am – 5pm Monday to Friday. Failure to make payment on the day we process your order may result in a later delivery date than specified.
Our online payments are serviced by Stripe for further information please visit: www.stripe.com
Debit / Credit Card Payments
You can pay online via our website at the time of ordering or over the phone. We accept the following cards:
- Visa Electron
- American Express
Please note we will only accept credit cards up to the limit of £3,000. The alternative is a bank transfer where we will need confirmation of payment before delivery.
Please make cheques payable to The Mina Group. Allow 5 working days for funds to clear before receiving delivery.
Quote your job reference number on bank remittance. Please contact our accounts team on: 01253 749419 for our bank account details.
Allow 3 working days for the funds to clear into the account before receiving delivery. Please contact our accounts team on: 01253 749419 for our bank account details.
We accept PayPal payments however there is a 3% fee added to the basket total for making payments via PayPal. Please note that you will be taken off site to PayPal’s secure payments page to complete payment.
We accept Klarna payments. By choosing Klarna as a payment option you can spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. For more information visit: https://www.klarna.com/uk/smoooth/
Please note: For any queries regarding your Klarna repayments you will need to speak with Klarna directly, unfortunately our Sales and Accounts department are unable to deal with any Klarna payment queries. To contact Klarna visit: https://www.klarna.com/uk/customer-service/
We do allow our customers to pay on account, at our discretion, please visit our Credit Account Application page for more information on how to apply.
Please note: Failure to make prompt payment may result in your delivery being delayed
Charities & Organisations
In some circumstances we are able to exempt the VAT from your order providing your charity or organisation meets the requirements. Please contact our Sales department on 01253 749419 to discuss this further, please note this is at our discretion. Please contact our Sales department prior to placing your order as we’re unable to exempt the VAT once the order has been placed and paid for.
If VAT is noticed on your order after the bill has been paid, you as the customer are liable to pay the VAT in full before receiving your delivery. Please see http://www.hmrc.gov.uk/vat/index.htm for full details on VAT.